Terms of service

These terms cover the vaelyra.app website, the free Vaelyra demo, and licences for the Vaelyra application. Your agreement is with Provaz B.V., an IT company in the Netherlands (Chamber of Commerce 84954264), reachable at [email protected]. Where a signed agreement or an accepted quotation says something different, that document takes precedence.

The website

The content on this site is provided for information. We keep it accurate and current, and we may change or withdraw any part of it at any time.

The demo

The demo is the full Electronic Data Capture application with two boundaries while it is unlicensed. It holds one dataset, and export waits for a licence. It is free, runs without a time limit, and is meant for evaluating Vaelyra. It is provided as is, without warranty, so keep your own backups and treat anything important accordingly.

Licences

A licence is priced by quotation and bought by invoice, with VAT added where it applies. A seat licenses the application on one machine, counted per install rather than per person. The licence covers the application on macOS and Windows, every feature including export to statistical analysis software like SPSS or JASP in their native format, and application updates while it is valid.

A licence key may be activated on as many machines as it has seats. Keys are issued to your organisation for use within it. When a machine is replaced or leaves the study, we release its seat on request so the key works on the new machine.

Renewal and expiry

Renewal is a new invoice against the same key. If a licence expires, everything continues for 30 days while the application reminds you to renew. After that the application keeps every existing dataset fully readable and editable, and export and the creation of new datasets resume as soon as the licence is renewed. Your data stays available to you throughout.

Your data, your responsibility

Vaelyra stores everything on your own machines, encrypted, and we hold no copy. That makes you and your institution responsible for backups, for handling the data you collect lawfully, and for controlling access to the machines the application runs on. Data we never receive is data we cannot recover, and that is by design.

Liability

We are liable for intent and gross negligence. For anything else, our total liability is limited to the licence fees you paid us in the twelve months before the event, and we are not liable for indirect damage such as lost data (see the section above), lost profit, or interrupted research. Nothing in these terms limits liability that Dutch law does not allow to be limited.

Law and changes

Dutch law applies. When these terms change, the date above changes with it. The version on this page applies to new purchases, and a change never shortens a licence you have already paid for.