Privacy policy

Vaelyra is made by Provaz B.V., an IT company in the Netherlands (Chamber of Commerce 84954264). For questions about this policy, or to ask about the data we hold on you, write to [email protected].

The short version

This site has no user accounts, shows no advertising, keeps no mailing list, and uses no tracking cookies. The one cookie it uses keeps the demo downloads open on your browser, and nothing more. We learn something about you in two situations only, when you send one of our forms and in the aggregate statistics that every website keeps. Research data entered in the Vaelyra application stays encrypted on your own machine and never reaches us.

Forms

The download, purchase, and renewal forms ask only for what each request needs. That is your name and email address, your organisation if you choose to give it, and, for a purchase or renewal, the seat count, your licence key, or a short message. We use these details solely to act on the request, whether that is following up on an evaluation, sending a quotation or an invoice, or processing a renewal. They are stored with our infrastructure provider, Cloudflare, stay with us, and join no mailing list. We keep them for as long as the follow-up needs, and we keep records that become part of an invoice for as long as Dutch bookkeeping law requires.

Sending the download form sets one cookie, named dl_auth, from our API at api.vaelyra.app. It holds a signed expiry date and nothing else, with no identifier, no personal data, and nothing usable for tracking. It exists only to keep the demo downloads open on your browser for 30 days, which is why it needs no consent banner. It is the only cookie connected to this site.

Bot protection

The forms are protected by Cloudflare Turnstile, which reads connection and browser signals to tell people apart from automated abuse. On this site it works without setting cookies. Cloudflare describes its processing in the Cloudflare privacy policy.

Statistics

We count page views with Umami, an open source analytics tool that runs on our own installation at exquex.com, so the measurements come to us rather than to an advertising company. For each page view it records the page address, the referring site, your browser and operating system, your device type and screen size, your language, and the country worked out from your IP address. It stores no IP address, sets no cookies, and tells one visit from another only through an anonymised value that changes every day, so nothing accumulates into a profile and nothing identifies you personally. It tells us which pages are read and roughly where visitors come from, and it stays unable to tell us who you are.

Hosting

The site, its videos, and the application downloads are served through Cloudflare’s network. Like any server, it sees the IP address of each request in transit and keeps standard, short-lived technical logs.

Saved on your device

The site keeps a few preferences in your browser’s own storage. It remembers your light or dark theme, your video auto-play choice, and, once you have sent a form, the name, email address, and organisation you typed, so the next form starts already filled in. These values stay on your machine, set no identifier, and travel nowhere. They save you re-typing rather than tracking you, and you can clear them at any time through your browser.

The application

Everything you enter in Vaelyra, including studies, parameters, and records, is written to an encrypted database on the machine itself, and speech recognition runs on that machine too. We have no access to any of it, which also means we cannot recover it for you, so keep backups. Two narrow exceptions apply. Activating or refreshing a licence sends your licence key and an anonymised machine fingerprint to our licensing service, and checking for application updates tells the update server your licence key and application version.

Your rights

You can ask what we hold about you, have it corrected, or have it deleted by writing to [email protected]. If you feel we handle your data improperly, you can also complain to the Dutch data protection authority, the Autoriteit Persoonsgegevens.

Changes

When this policy changes, the date above changes with it. This page is the only place the policy lives.